"Herb is a true Lean Sensei and, more importantly, a seasoned practitioner. We worked together supporting the Veterans Health Administration (VHA) on several transformation initiatives, and his ability to move between the theory and the actual “doing” is what sets him apart. Beyond healthcare, Herb brings a deep background in manufacturing and service industries, which gives him a unique perspective on how to solve complex problems. He is comfortable and effective whether he is helping frontline workers identify waste or teaching executive leaders how to add more value for the customer. Herb’s expertise isn’t limited to just Lean; he has a strong grasp of ISO, Six Sigma, and other improvement methodologies, making him a powerful change agent for any organization. I highly recommend him for his skill, his personality, and his ability to get people enthusiastic about the work of improvement."

"Herb Thompson recently delivered excellent Lean Six Sigma Yellow Belt training for the manufacturing teams across Agilent's Santa Clara, Carpinteria, and Folsom sites. He has a unique ability to take complex Lean concepts and make them practical, clear, and directly applicable to daily operations. His hands‑on facilitation style made the biggest difference. Over the multiple two‑day in‑person training sessions, Herb connected the material to our real processes and even walked teams through the manufacturing floor to identify waste and improvement opportunities in real time. His real‑world examples and approachable teaching style shifted how the teams think about problem‑solving and continuous improvement. More than 300 employees, myself included, completed the training with a stronger understanding of Lean principles, improved analytical thinking, and the confidence to apply these tools in our work, along with earning our Yellow Belt certifications. I highly recommend Herb and Lean Business Transformation to any organization looking to build practical Lean Six Sigma capability and drive meaningful, measurable results."